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Support@nffan.com

Shipping Policy

Shipping FAQs

Order tracking

How do I track my order

How do I track my order?You can check the status of your order by clicking HERE. You will also receive a confirmation email once your order has shipped.

What are your shipping rates and delivery times?

Orders placed before 12 PM PST (M-F) are expected to ship the same day*. Otherwise, it will ship out the next business day. Once shipped, you will receive your order based on the shipping method you selected upon checkout. Orders are processed 5 days a week, excluding weekends and holidays. 

* Orders with invalid addresses or issues capturing the payment will require additional processing time.

Once you place your order, we ensure the quality of your gear is top-notch and we pack your order to be shipped from our China warehouse. Once shipped, you will receive an email with your tracking information.

Shipping Cost and delivery times to the US and Canada

Country Delivery Time Cost
United States 8-12 Business Days Free Shipping
Canada 8-15 Business Days Free Shipping

All orders leave our warehouse within 1-2 business day,orders placed before 12 PM PST (M-F) are expected to ship the same day。

Do you ship out orders over the weekend?

No, orders placed before 12 PM PST (M-F) are expected to ship the same day*. Otherwise, it will ship out the next business day. Once shipped, you will receive your order in 8-12 business days. Orders are processed 5 days a week, excluding weekends and holidays. 

*Orders with invalid addresses or issues capturing the payment will require additional processing time.

Contct US:

Raveahem 

Address:Fuzhou Free Trade Zone Complex Building 15F Area A-0285 (FTZ),350015,Fuzhou,Fujian,China.

Mail:Support@nffan.com

Contact Tel:86-013635295078

Mail:Support@nffan.com

Contact Tel:86-013635295078